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Motivation Theories (9/12): Vroom’s Expectancy (Effort, Performance and Rewards)

 


This short statement can be a meaningful summary of what Vroom’s Expectancy Theory is all about when it comes to motivation.

Desire something – Put an effort to perform – Get the reward!

Introduction to Vroom’s Expectancy

Victor Vroom‘s Expectancy Theory, also known as the valence-instrumentality-expectancy theory, is a prominent theory in organizational psychology that explains how an individual’s motivation is linked to his expectations.

He suggested that people choose to behave in ways that they believe will lead them to achieving desired outcomes. If people believe that there is a positive link between effort and performance, they will become motivated to make that effort to achieve the goal. Favorable performance will result in a desirable reward which will then satisfy an important need.

Overall, the desire to satisfy the need must be strong enough to make the work effort worthwhile.

Three basic beliefs of The Expectancy Theory include the following: 


  1. Valence. This refers to the importance or value an individual places on a particular outcome. For example, a promotion might be highly valuable to someone seeking career advancement, whereas someone prioritizing work-life balance might not value it as much.
  2. Instrumentality. This is the individual’s belief that performing well will lead to the desired outcome. For instance, an employee might believe that exceeding sales targets will guarantee a bonus.
  3. Expectancy. This reflects the individual’s confidence in their ability to achieve the desired level of performance. They need to believe they have the skills and resources to succeed.

Vroom’s Expectancy Theory can be illustrated as the motivation formula:

Motivation = Valence x Instrumentality x Expectancy

Essentially, the theory posits that an individual’s motivation is highest when a person values the potential reward (high valence), believes his effort will lead to good performance (high instrumentality) and is confident in his ability to perform well (high expectancy).

However, when one of these beliefs is missing, workers will lose motivation to do the job well. Therefore, business managers should try to ensure that employees believe that putting an effort to improve performance will lead to receiving the valued rewards.



Relevance of Vroom’s motivation theory to modern industry

Vroom’s Expectancy Theory is valuable for managers and leaders seeking to understand and enhance employee motivation. By addressing the three components of the theory, they can create an environment that:

  • Offers meaningful rewards that employees value.
  • Ensures a clear link between effort and desired outcomes.
  • Provides opportunities and support for employees to develop their skills and confidence.

By considering the value of rewards, the link between effort and performance, and individual capabilities, managers can create a work environment that fosters increased motivation and engagement among employees.



Criticism of Vroom’s approach to motivation

While Vroom’s Expectancy Theory is influential, it is not without its limitations. Here are some key criticisms:

Oversimplification. Critics argue the theory is too simplistic and does not account for the full complexity of motivation. It assumes individuals are rational actors who make decisions solely based on the three components, neglecting the influence of emotions, social factors, and individual differences.

Limited empirical evidence. Some argue the theory lacks strong empirical support. While widely accepted, studies have not always consistently demonstrated the predicted relationships between the three components and actual motivation.

Focus on individual, neglect of context. The theory primarily focuses on individual perceptions and does not fully consider the broader organizational context. Factors like leadership style, work culture, and external pressures can significantly impact motivation, which the theory does not fully address.

Difficulty in measurement: Accurately measuring the three components (valence, instrumentality, expectancy) can be challenging, making it difficult to practically apply the theory in real-world settings.

Ignores alternative rewards: The theory focuses on rewards controlled by a manager, but it does not account for intrinsic motivators like personal satisfaction, learning and growth, which can be equally important for some individuals.