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Motivation Theories (8/12): Adams’ Equity Theory

 


This short statement can be a meaningful summary of what Adam’s Equity Theory is all about when it comes to motivation.

How would you feel if your teacher gave you a lower grade despite you putting in a huge amount of effort, yet your friend who has put in very little effort was rewarded with a higher grade?

Introduction to Adams’ Equity Theory

John Stacey Adams who worked as a behavioral psychologist claimed that employees naturally tend to compare their efforts and rewards to other employees in the workplace including subordinates, peers at the same level of the organizational structure and superiors.

His Equity Theory of motivation considers the concept of equality and fairness, as well as the importance of comparison to others.

Adams stated that the level of reward that workers receive, compared to their own sense of their contribution, will affect motivation. And people will only be motivated, if their input to outcome ratio is equitable, or fair, in relation to others in the workplace.

Specifically, the degree of equity in a business organization is based on the ratio of inputs and outcomes. Typical inputs are all contributions made by the employee such as expertise, experience, enthusiasm and effort. Outcomes are all financial and non-financial rewards such as remuneration, recognition rand and responsibilities.

The degree of equity has a direct impact on the level of motivation on three different levels:

  1. Equity norm. Individuals naturally expect to be rewarded proportionately to their contributions. This principle, proposed by Adams, emphasizes the importance of ensuring employees feel their efforts are adequately recognized and compensated.
  2. Social comparison. People often gauge fairness by comparing their own situations to those of their peers. When employees perceive colleagues who contribute less receiving equal or greater rewards, it can lead to feelings of inequity and decreased motivation.
  3. Cognitive distortion. When individuals feel under-compensated, they may experience demotivation and a sense of injustice. This can manifest in reduced effort, withdrawal of discretionary effort, or attempts to negotiate for a fairer outcome.

All in all, each employee in an organization should receive appropriate rewards that that reflects their contributions.

A. PERCEIVED INEQUITY. Examples of perceived inequity include:

  • Unfair recognition or rewards. A worker receives greater recognition or compensation for their work, even though colleagues have contributed equally in terms of effort and quality.
  • Unequal allocation of resources. Some employees receive more time or resources to complete the same tasks compared to others.
  • External comparison leading to dissatisfaction. Employees learn that another company in the same industry offers significantly higher compensation, leading to feelings of unfairness within their own organization.
  • Discrepancies in workplace amenities. Employees holding similar positions experience unequal access to desirable workplace perks.

B. PERCEIVED EQUITY. Examples of perceived equity include:

  • Compensation reflecting experience and expertise. Senior managers with greater experience and skill, considered valuable inputs, receive higher compensation packages.
  • Performance-based incentives. More productive or successful employees, such as high-performing salespeople, earn higher wages, creating an incentive for improved performance.
  • Differentiation based on work arrangement. Part-time workers who contribute fewer hours due to personal commitments, like university studies or childcare, may receive lower base salaries compared to full-time employees.
  • Rewarding leadership and skill. In a team-based environment, the leader or the most valuable player might receive higher compensation based on their unique skills and leadership qualities, which are considered crucial for the team’s success.


Relevance of Adams’ motivation theory to modern industry

Adams’ Equity Theory remains highly relevant in the modern workplace, emphasizing the critical role of fairness in employee motivation and organizational success.

Central to the theory is the idea of an ‘equity ratio’: a comparison individuals make between their inputs (effort, skills, experience) and outcomes (salary, recognition, benefits) relative to their colleagues.

When employees perceive this ratio as equitable, they experience greater job satisfaction, leading to numerous positive outcomes for the organization:

  • Enhanced productivity. Satisfied employees are generally more engaged and productive, contributing to higher output and overall performance.
  • Positive work environment. A sense of fairness fosters positive and professional relationships amongst colleagues, creating a more collaborative and supportive work environment.
  • Reduced absenteeism. When employees feel valued and treated fairly, they are less likely to miss work, reducing the associated costs and disruptions.

However, if perceived inequities exist, negative consequences can arise:

  • Increased absenteeism. Disgruntled employees may resort to increased absences as a form of protest or disengagement.
  • Decreased productivity. Feeling undervalued can lead to demotivation and decreased effort, impacting individual and overall productivity.
  • High employee turnover. In severe cases, employees may seek alternative employment where they perceive a more equitable work environment.

Therefore, understanding and addressing employee perceptions of fairness is crucial for modern organizations. Strategies to promote equity might include:

  • Transparent pay structures and clear explanations for compensation decisions.
  • Providing equal access to opportunities for professional development.
  • Recognizing and rewarding individual and team achievements fairly.
  • Establishing open communication channels for employees to express concerns and seek feedback.

By actively cultivating a sense of equity and fairness, organizations can maximize employee motivation, engagement, and productivity, ultimately contributing to long-term success in the competitive landscape of modern industry.



Criticism of Adams’ approach to motivation

While Adams’ Equity Theory offers valuable insights into employee motivation, several factors complicate its practical application:

Subjectivity of fairness. The core concept of ‘fairness’ is highly subjective. Two individuals with identical experiences and roles might perceive their own ‘equity ratio’ differently, making it challenging for organizations to objectively establish a universally perceived sense of fairness.

Individual differences. The theory does not fully account for individual variations in sensitivity to inequity. Some individuals are naturally more sensitive to perceived unfairness than others, leading to differing reactions and potential limitations in the theory’s predictive power.

Limited consideration of external factors. Adams’ theory primarily focuses on internal comparisons between colleagues within the organization. However, external factors like industry standards, salary trends, and competitor compensation packages can also influence employee perceptions of fairness, creating a more complex landscape than the theory initially suggests.

Limits of equity. While acknowledging the acceptance of higher compensation for senior positions, the theory does not explicitly address the potential demotivating effect of excessive pay gaps between executives and the rest of the workforce. Striking a balance between recognizing senior expertise and maintaining a reasonable salary disparity remains a crucial yet complex issue for organizations.

Difficulty in implementation. Implementing the theory effectively requires extensive effort from organizations to establish transparent communication channels to understand individual perspectives, develop fair and consistent compensation practices that consider both individual contributions and external benchmarks as well as foster a culture of trust and openness where employees feel comfortable raising concerns about perceived inequities.